Overview

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • 100% paid tuition at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!

Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.

Responsibilities :

  • Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
  • Ability to properly apply alcohol, lubricants and other substances to the guests body
  • Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
  • Properly care for equipment and us proper amounts of products to be cost effective
  • Possess complete knowledge of all services and products while educating and training guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Perform prep work and properly clean and restock room as required
  • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
  • Handle guests questions and concerns professionally and courteously
  • Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
  • Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
  • Must be able to perform all massage treatments offered by Resort spa

Basic Qualifications :

  • Licensed Massage Therapist with the State of Hawaii
  • Must have enthusiasm and possess excellent guest service skills
  • Excellent communication and listening skills
  • Previous experience in a Spa or Hotel environment
  • Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
  • Ability to confidently utilize service recovery methods
  • Proactive in anticipating guest needs
  • Knowledgeable about Resort and surrounding area
  • Must be at least 18 years of age to be considered for this role

Preferred Qualifications:

  • Previous Massage Therapist experience preferred
  • Basic computer knowledge

Additional Information :
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

IMPORTANT:
You may only apply once in a three (3) month period. If you have applied within the last three (3) months, please log in to your account to view your current application status.

Keyword: Aulani Casting, Laniwaispa
Disney is an equal opportunity employer. Drawing creativity from diversity.

The pay rate for this role in Hawaii is $14.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: