Performs various secretarial duties, which include answering phones, ordering supplies, typing and filing; maintaining department/patient files. In addition, includes independent preparation of statistical reports, inputting charges and assists manager as required. Assists with insurance verification process, schedules patients on a daily basis and interacts with physician’s offices which allow for daily operations. Is vital to the effectiveness of daily operations and delivery of care. Manages caseloads of all therapists consisting of PT, OT, and Speech; ensures equity of workloads as new patients are being assigned. Facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Department Support Assistant I ensures that all data entry is accurate including demographic and financial information for each account. Supports numerous procedural requirements including data elements, insurance verification, authorization for services, and collection for all patient portions including prior balances.


A. Education/Skills

High school diploma or equivalent.

Medical terminology preferred.

Must possess strong organizational and interpersonal skills.

Be flexible and able to work on multiple projects and prioritize appropriately;

able to work with many interruptions and maintain confidential information.

B. Experience

• One-year experience in hospital registration or comparable position

• Secretarial experience preferred

• Previous experience with Physical Medicine is preferred

Work Type:

Full Time

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