Job Description

Job Title: Usher – Virginia Beach Sports Center

Company: Sports Facilities Companies

Job Description

USHER – Virginia Beach Sports ComplexSports Facilities Management, LLCLOCATION: Virginia Beach, VADEPARTMENT: EVENTSREPORTS TO: EVENT SUPERVISORSTATUS: PART-TIME (EXEMPT)ABOUT THE COMPANY:Virginia Beach Sports Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Virginia Beach, VA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.Virginia Beach Sports Center is a member of The Sports Facilities Companies and is the nation’s leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry’s best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Usher will safely and courteously escort venue guests to their seats and will assist with the operation of events.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Greets guests as they enter and exit and assist them in finding their seats
• Assists guests with locating exits and amenities such as restrooms and concessions
• Assists any ADA guests or any other special needs to and from their seats
• Ensures all walkways, aisles and designated seating areas are clean and free of debris
• Calmly assists with disputes involving tickets and seats
• Assists with guest complaints or concerns and reports to management
• Monitors events for unruly behavior and reports to management
• Watches for safety or security issues and reports to management
• Performs other work-related duties as assigned by management
• Assist and transport guests as needed around the facility during events

MINIMUM QUALIFICATIONS:

• Must be outgoing and able to provide exceptional customer service
• Must be able to adhere to a schedule, arrive on time for events and stay for the duration of events
• Must be able to successfully complete provided on-the-job training
• Ability to learn venue layout and operating guidelines
• Must be at least 18 years of age

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Prolonged periods of standing and walking
• Must be able to lift and/or move up to 25 pounds
• Facility has intermitted noise

Job Posted by ApplicantPro

Expected Salary: $13 – 15 per hour

Location: Mississippi

Job Date: Sun, 09 Feb 2025 23:04:23 GMT