Job Description

Job Title: Port Administrative Assistant

Company: City of San José

Job Description

The Docks & Harbors department is hiring a Port Administrative Assistant to join our team.When you join the Docks & Harbor Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.WHO WE ARE LOOKING FORSomeone with –

• Excellent oral and written skills;
• Ability to research and interpret regulations;

• Excellent computer and database skills;
• Provide Excellent Customer Service, demonstrate the ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials as well as others;
• Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly and establish and maintain cooperative relationships with others;
• Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries;
• Must be Reliable and dependable and able to work in a team environment.

THE BENEFITS OF JOINING OUR TEAMThis position will receive a competitive salary package that include the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave and retirement credit through PERS (Public Employees’ Retirement System).We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.WORKING HOURS AND LOCATIONThis position works five (5) days a week from 8:00am – 4:30pm. Work location will be at the Port Director’s Office.

• Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department.
• Work will require knowledge of Docks & Harbors ordinances and regulations.
• Schedule yacht reservations for the Seadrome Marina.
• Accepts payment for fees, bills, and permits. Write receipts, make bank deposits and prepare revenue transmittals.
• Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons’ inquiries to resolve noncompliance issues. Prepares billing and payment history as requested by customers.
• Will maintain and update customer accounts using the specialized harbor accounting program.
• Receives and screens telephone calls and walk-in customers. inquiries about nature and urgency of their business; answers questions on status of current projects.
• Creates, evaluates and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.
• May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment. Monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.
• May act as liaison with Building Maintenance employees, building owners and/or contractors to maintain and coordinate building security, phone systems, building codes and passes, general maintenance, and/or building environment issues.
• Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.
• May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.

• Performs other related work as required.

Education: High School graduation or the equivalent.Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.SUBSTITUTION:Post-secondary or vocational training may be substituted for the requiredexperience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours ofvocational education are equal to one month of experience.)Other: A valid Drivers’ license at time of appointment and for continued employment.HIRING MANAGER CONTACT INFOHiring Manager: Melody MusickPhone Number: (907) 586-028/2Email: melody.musick@juneau.gov

Expected Salary: $25.15 per hour

Location: Juneau, AK

Job Date: Wed, 29 Jan 2025 23:14:15 GMT