Patient Service Representative
Company: Amoskeag Health
Location: Manchester, NH
Salary: $17 per hour
Employment Type: Full-Time
Job Description
Job Title: Patient Service Representative
Company: Amoskeag Health
Job Description
Job Description:Amoskeag Health is a Federally Qualified Health Center (FQHC) and progressive, nonprofit primary healthcare organization that celebrated its 30th year in 2023!Our team of healthcare professionals positively impacts the health, well-being and quality of life for those we serve providing comprehensive, integrated, affordable healthcare and education to patients. We utilize a team-based model including embedded Behavioral Health Clinicians as well as Case Managers, Care Coordinators and Community Health Workers.The Patient Service Representative is responsible for greeting guests to the health center, completing the patient intake process, scheduling patient appointments, and monitoring waiting room activity.Requirements:Education: High School Diploma or equivalent required.Experience: Basic computer skills, flexibility with scheduling for occasional Saturday or weekday evening hours as needed, and able to travel between sites within Manchester.Summary:Compensation: The starting rate for this position is $17.00 per hour, which reflects the beginning of the pay scale. At the time of an offer, determination of your rate will reflect your skills and experience as it relates to the position.Responsibilities:-Greet patients and guests with superb customer service.
-Check-in patients, verify personal data, and make changes as necessary.
-Educate patient of financial responsibilities and provide needed information.
-Set up payment plans according to facility guidelines.
-Coordinate all new patients requests from affiliated agencies and schedule appointments.
-Maintain New Patient Desktop requests and respond to all patient calls and inquiries in a timely and professional manner.
-Enter patient demographic data into the practice management system.
-Assist in printing reports and maintain stock of office supplies.Benefits:Medical, Dental, Vision, 403B with Company Match, Paid Time Off, Life Insurance, Continuing Education Opportunities and more!Amoskeag Health has a policy strongly encouraging full vaccination per CDC guidelines, including COVID 19/Booster. Annual influenza vaccination is required. Staff may request a reasonable accommodation for a religious or medical exemption from these policies, but such a request is not a guarantee that the accommodation can be made.