Member Service Representative I- Part Time 20 HR
Company: 1st Community Credit Union
Location: Tomah, WI
Salary: $15.78 - 22.09 per hour
Employment Type: Part-Time
Job Description
Job Title: Member Service Representative I- Part Time 20 HR
Company: 1st Community Credit Union
Job Description
1st Community Credit Union is a mid-sized, full-service financial institution dedicated to delivering exceptional service to our members. We currently serve residents and workers in multiple counties across Wisconsin, including Monroe, La Crosse, Trempealeau, Jackson, Buffalo, Eau Claire, Clark, Wood, Adams, Juneau, Sauk, Richard, Crawford, and Vernon counties. With branches located in Sparta, West Salem, and Tomah, we focus on providing our members with the tools they need for financial success in a supportive, team-oriented environment. We believe in fostering a healthy work/life balance and maintaining a strong sense of community within our workplace.We are looking for a dedicated and professional Member Service Representative (MSR I) to join our team at our Tomah branch. As the initial point of contact for our members, you will play an essential role in assisting with a variety of financial transactions and providing outstanding service. You will help meet the financial needs of our members in accordance with credit union policies, procedures, and guidelines. This position is 20 hours per week, providing an excellent balance for those looking to work part-time.Key responsibilities are to assist members with deposits, withdrawals, loan payments, debit cards, credit cards and change orders. We will teach you how to develop business relationships with new and existing members to provide them with products and services that will fit their needs. We work in a team environment, have an extensive training program, and encourage collaboration and open communication. You will have regular contact with all employees of the credit union.Our ideal candidate is friendly and professional, has an ability to communicate effectively with members and team members, has a strong attention to detail and is accurate in financial transaction. The selected candidate must maintain confidentiality of all member information and adhere to privacy guidelines. If what you’re reading interests you, please consider joining our team. We are excited to hear from you!At 1st Community Credit Union we’re committed to our culture. We value community, communication, courage, and collaboration. We strive to create an environment with continuous development to set ourselves apart and create the best member experience.