Guest Services Agent – Polynesian Hotel

Company: Myrtle Beach Seaside Resorts

Location: Myrtle Beach, SC

Salary: $15 per hour

Employment Type: Full-Time

Job Description

Job Title: Guest Services Agent – Polynesian Hotel

Company: Myrtle Beach Seaside Resorts

Job Description

Guest Services Agent – Polynesian HotelJob Description – Guest Services agents welcome all guests upon their arrival with a smiling face and friendly attitude. Guest Services is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guests reservations.Job responsibilities –

  • Check guests in and out of hotel
  • Issue guest keys appropriately
  • Communicate with other departments to meet guest requests
  • Accommodate guests scheduled stay as needed
  • Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs
  • Resolve quest concern; assist in all inquiries relating to hotel amenities and services

Guest Services Agent Requirements –· Available to work a flexible schedule 1st or 2nd shifts, including weekends and holidays· Previous experience is preferred but not required· Strong verbal and written communication skills as well as positive body languageQualifying team members may enjoy the following benefits –· Weekly Pay· Medical insurance· Vision, Dental, Disability, Life, and Accident insurance· Paid Vacation· Bereavement leave· 401 K/ 401 K MatchingMyrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Expected Salary: $15 per hour

Location: Myrtle Beach, SC

Job Date: Sat, 01 Feb 2025 04:06:31 GMT

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